SmallBizGenius Analysis

Extra Value Checks receives generally positive feedback for its affordable check printing services and helpful customer support. While some customers report issues with check quality and shipping costs, many praise the company's quick service and ease of ordering.

Category Breakdown

Scores based on analysis of 96 recent reviews

Customer Service

8.5/10

Customers frequently praise Extra Value Checks' customer service, highlighting representatives' helpfulness and promptness in resolving issues. Many reviewers specifically mention positive experiences with phone support, citing examples of quick resolutions and personalized assistance, such as overnight shipping for returned orders.

25 reviews mention this

Shipping & Delivery

6.0/10

While some customers report fast delivery times, others complain about high shipping costs and delays. Several reviewers mention that shipping fees negate any discounts received, while others describe issues with orders being sent to the wrong address.

20 reviews mention this

Product Quality

6.5/10

Reviews on check quality are mixed, with some customers praising the quality and professional appearance, while others report issues with tearing and flimsy paper. Several reviewers specifically mention problems with perforations that make it difficult to remove checks without ripping them.

18 reviews mention this

Pricing & Value

8.0/10

Many customers are satisfied with the prices offered by Extra Value Checks, considering them a good value compared to bank prices. However, some reviewers express concerns about hidden fees and unexpected shipping costs that increase the overall price.

15 reviews mention this

Ease of Ordering

9.0/10

Customers consistently describe the ordering process as easy and straightforward, appreciating the user-friendly website and clear instructions. Several reviewers specifically mention the simplicity of reordering checks.

10 reviews mention this

Pros & Cons

What Customers Love

Helpful and responsive customer service Mentioned 25x
"OUTSTANDING CUSTOMER SERVICE !!!!10 STARS !!!!SHARON and MARCY ARE FABULOUS REPRESENTATIVES !!!!"
Fast delivery times reported by many customers Mentioned 12x
"Received my checks within a week, even though I am a first-time customer."
Easy and convenient ordering process Mentioned 10x
"Very easy to use the site. Didn't take long to place my order"
Competitive pricing compared to banks Mentioned 8x
"Fast service, and low prices!"
Accurate orders and correct information on checks Mentioned 7x
"Everything was correct on checks.Received the order fast.No problems at all."

Common Complaints

High shipping costs Mentioned 10x
"Shipping is around 3 times as much as the product. Rip off."
Issues with check perforations and tearing Mentioned 8x
"Checks don't tear off properly. Perforations are too tight, and either rip the top of the check, or bring along part of the leftovers. Pain in the butt."
Occasional delivery errors and wrong addresses Mentioned 6x
"My order was sent to the wrong address. I have to wait 3 days until they may replace them and a additional 6days on top of how long I've already waited to not get anything I paid for."
Inconsistent check quality and paper stock Mentioned 5x
"The paper quality is very poor and the checks tend to rip when tearing them out."
Incorrect information printed on checks Mentioned 3x
"Bank address incorrect - check numbers wrong"

Common Questions About Extra Value Checks

Answers derived from customer review patterns

Is Extra Value Checks legit and trustworthy?

Based on the reviews, Extra Value Checks appears to be a legitimate company providing check printing services. While some customers have reported issues with product quality and shipping, the majority of reviews are positive, highlighting good customer service and competitive pricing. The company seems responsive to customer concerns, as evidenced by their replies to negative reviews and willingness to resolve issues. Overall, Extra Value Checks seems trustworthy, but customers should be aware of potential quality control and shipping cost concerns.

Based on 45 reviews

Does Extra Value Checks have good customer service?

Many reviewers praise Extra Value Checks' customer service, describing representatives as helpful, courteous, and prompt. Customers appreciate the quick resolution of issues and personalized assistance provided by phone support. Several reviewers specifically mention named representatives who went above and beyond to address their concerns, indicating a commitment to customer satisfaction. This suggests that Extra Value Checks prioritizes customer service and strives to provide a positive experience.

Based on 25 reviews

Is Extra Value Checks worth it for small business?

Extra Value Checks can be a worthwhile option for small businesses seeking affordable check printing services. The company offers competitive pricing and a convenient ordering process, making it an attractive choice for budget-conscious businesses. However, it's important to consider the potential for inconsistent product quality and high shipping costs. Businesses should weigh these factors against their specific needs and priorities to determine if Extra Value Checks is the right fit.

Based on 30 reviews

What is the check quality like at Extra Value Checks?

Check quality is a mixed bag according to customer reviews. Some customers are satisfied with the quality and professional appearance of the checks, while others report issues with flimsy paper and tearing. The most common complaint is about perforations that are too tight, making it difficult to remove checks without ripping them. Potential customers should be aware of these potential quality issues before placing an order.

Based on 18 reviews

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